A budtender is an employee who works at the storefront and represents the cannabis dispensary. Budtenders are responsible for educating consumers about the effects, benefits, and overall experience of cannabis products. While they are typically not medically trained, these marijuana dispensary employees serve as important guides to using cannabis products, and tailor their customer and patient service to all levels of experience.
The job description for budtenders usually entails a number of responsibilities in the dispensary. The role typically includes:
While a budtender is considered an entry-level position and offers plenty of opportunities to learn on the job, most dispensaries seek to employ staff members with a substantial amount of product knowledge.
Budtenders should have a thorough understanding of the types of cannabis cultivars and products on the market, how different types of products are properly used, different consumption methods and the proper use of each, the various chemical compounds found in the cannabis products they sell, and information about responsible dosing.
Budtenders well-versed in the cannabis industry may also be able to provide cultivation advice, information about local and state regulations, as well as medical marijuana products commonly used to treat symptoms of various medical conditions.
Currently, there's no industrywide certification program for budtenders. Minimum age requirements in local areas range from 18 to 21 years old. There are a number of certification courses and certifications available online, but the quality of these programs varies.